Well-being at work: the WeTHOM@Work project

In June 2021, following the pandemic, THOM embarked on a significant project named WeTHOM@Work to meet the evolving expectations of its head office staff. Emphasising the power of collective efforts, the company decided to engage its employees in redefining work organisation.
The main objectives were as follows:

Integrate teleworking permanently,

Improve collective efficiency and performance,
Promote a balanced lifestyle and well-being for employees.

An anonymous questionnaire was sent to all employees at the French head offices. Its purpose was to gather feedback on the past period and collect new ideas on organisation, working environment, communication, and team life.

The response rate was very high, with almost 75% of employees taking part. Capitalising on this enthusiasm and the valuable feedback received, five projects were carried out:

Teleworking: a modernised agreement was renegotiated.
Head office layout: work was undertaken to create more user-friendly spaces and areas for conference calls. The zoning of departments was rethought to reinforce synergies, and all necessary equipment for the Flex office was installed (booking tool, etc.).
Communication: an e-magazine and a digital onboarding course were created.
Collaborative tools: needs mapping and training were provided.
Meetings: the main principles of successful meetings were deployed.

WeTHOM@Work concluded with a festive inauguration of the new facilities, an excellent feedback survey and a trophy for quality of life at work in the Ile-de-France region (awarded by the “Victoires du capital humain”, an organisation which awards the best HR initiatives in France).
The objectives were successfully met!

The success of the reorganisation at the French head office prompted us to initiate a similar process for our shop teams. Once again rooted in collective collaboration, a new project emerged: WeTHOM@Store. Although still evolving, this approach has already brought about several improvements in terms of organisation and well-being at work:

A new management structure to ensure closer contact with our teams and better listening and support,
Meal vouchers for all our employees,
A range of services to support our employees in their day-to-day activities.

Through the WeTHOM plan, our Group is committed to continuously optimising its
organisation. The aim is to provide employees with a healthy and safe working environment
and to develop their well-being.